UX Researcher

Bold Insight

I led end-to-end UX research for medical and consumer tech products, focusing on regulated environments and mixed-methods approaches. I conducted in-depth usability testing and cognitive walkthroughs, translating insights into actionable recommendations for cross-functional teams. I also mentored junior researchers and helped improve team workflows and research processes.

Stockroom Supervisor

Oct 2012 - Mar 2020

I began this position as a part-time sales floor associate and advanced into a manager role. I learned a great deal in this position on how to effectively communicate and manage a team working towards a common goal. 

UX Mentee

Sep 2019 - Nov 2019

I volunteered for the mentorship program  hosted by the AIGA Chicago chapter. During the program, I joined a group of fellow UX professionals to discuss best industry practices and learn to use the Proto.io software for prototyping. 

Administrative Assistant

Jun 2012 - Sep 2012

I jumped at the tremendous learning opportunity to work on a project in another country (Mexico). In this position, working independently allowed me to fine-tune my organizational, attention-to-detail, and systems thinking skills. 

Department Manager

Mar 2010 - Apr 2012

I began this position as a part-time sales floor associate and advanced into a  manger role. In this position I was introduced to team management responsibility and realized how empathy and active listening can foster strong team member and client relationships.